Todd Ferguson
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The Future Is Demand Segmentation
Todd Ferguson  
6/18/2014   (1) comment
The value of good customer service has long been known, but in light of the recent global economic downturn, with fast-evolving technology and changing consumer habits, organizations need to become more focused on how to respond to their customers, not just now, but five, 10, and 15 years from now. The answer lies in demand segmentation.




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