Design Con 2015

RIM's Struggle to Succeed

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Jennifer Baljko
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Re: Confidence waning
Jennifer Baljko   12/20/2011 4:43:45 AM
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Anna - You're right is asking about the leadership vision and whether they will restore any confidence.  I suppose executives at RIM have to say something, but I don't think they're saying enough to convey clear, innovative next steps. Customer loyalty for a brand, product or service will only go so far; leadership is what takes the idea even further.

Jennifer Baljko
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Re: Re : RIM's Struggle to Succeed
Jennifer Baljko   12/20/2011 4:37:12 AM
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Trilapur - Exactly, what happens without BlackBerry hardware? I suppose the notion involves getting out of the hardware business and focusing on strengthening the customer service and software development, but can't say for sure. it seems vague to me.

Jennifer Baljko
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Re: RIM's Struggle
Jennifer Baljko   12/20/2011 4:33:27 AM
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Hospice - good question. Guessing they'll bumpalong for a while. They still have a solid BlackBerry user base. But I guess we'll see what 2012 brings.

Anna young
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Confidence waning
Anna young   12/20/2011 2:46:38 AM
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 In a statement, RIM's co-CEOs were jointly quoted as saying, "RIM continues to have strong technology, unique service capabilities and a large installed base of customers, and we are more determined than ever to capitalize on our strengths to overcome the recent execution challenges surrounding product launches and the resulting financial performance."

It has been a challenging and miserable time for RIM. It is a shame to note despite optimism, the past three months has been indeed a tumbling times for RIM.

Tough talks from the CEO. No doubt the company does provide a unique service and possess the capability of a strong technology. However, with recent decline in sales and service outage related issue, can the management be trusted to lead the company out of the mire?

Jacob
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Rim and playbook
Jacob   12/20/2011 2:18:45 AM
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Jennifer, I think after the flop of playbook, RIM's financial strength and turnover also falls drastically. In Smartphone arena they had faced some operational issues for the smartphones (down time) and this made customer dissatisfaction also. So in total the customer satisfaction level with RIM products gone down and this made the product a bad remark. Hope they are able to overcome such things in future.

tirlapur
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Re : RIM's Struggle to Succeed
tirlapur   12/20/2011 12:59:41 AM
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some key investors believe the company should go beyond ditching its PlayBook tablet strategy and consider getting out of the BlackBerry handset and hardware business all together.

@Jennifer, what will RIM do if it totally gets out of BlackBerry handset and hardware business which is the core business of the company ? 

mario8a
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RIM
mario8a   12/20/2011 12:04:30 AM
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Is HP still around? I beleive with the right financial decisions and just one champion product RIM will survive for many years Pray tell, which RIM strengths are you specifically talking about? What is RIM delivering to its customer base? And what are executives actually doing to address the execution challenges you mentioned? We're all waiting, and patience is growing thin.

Hospice_Houngbo
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RIM's Struggle
Hospice_Houngbo   12/19/2011 11:42:23 PM
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RIM is rather trying to survice. Wth its share dropping for more than 70% of its value in one year, I think that there is much to fear about the viability of the company. One question we may ask: will RIM still be here in a year from now?

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