Design Con 2015

Know What High-Tech Online Shoppers Want

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Jacob
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Supply Network Guru
Online sales through Apps
Jacob   12/4/2014 3:42:06 AM
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"Most consumers still prefer to use a desktop or laptop computer to make purchases, but more than half of tablet and e-reader users and 41% of smartphone users shop on mobile devices, the UPS study shows."

Ken, I would like to know whether these statics covers the purchase through proprietary Apps. Now most of the online shopping websites like Amazon, eBay etc have their own mobile Apps.

Ken Rankin
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Blogger
Re: Online sales through Apps
Ken Rankin   12/9/2014 11:22:04 AM
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Great question Jacob.  I went back into the study and for these statistics, the answer choices for smartphone and tablets included both internet browsers and mobile applications. However, another question in the survey revealed that when purchasing through a smartphone, 23% of consumer electronics shoppers purchase through a mobile app, 45% use a mobile website, and 32% use a full website. Tablet users use mobile apps even less, at only 15% preferring the apps over the mobile website or full website.  43% of respondents said the reason for not using a mobile app is that they can't get a clear or large enough image of the product, while 38% said that the product information cannot be easily viewed.  I hope this helps provide some additional "color" on the study.

Jacob
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Supply Network Guru
Re: Online sales through Apps
Jacob   12/10/2014 4:56:54 AM
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Ken, thanks for the clarification. It seems that App usages are increasing.

nimantha.d
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Supply Network Guru
Re: Online sales through Apps
nimantha.d   12/10/2014 9:11:07 AM
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@jacob: Yes indeed the numbers are rising every minute. I guess people have identified the benefits of the apps and its proper usage. It really saves time rather than other factors. Anyway time = money

Jacob
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Supply Network Guru
Re: Online sales through Apps
Jacob   12/12/2014 12:33:20 AM
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"Yes indeed the numbers are rising every minute. I guess people have identified the benefits of the apps and its proper usage. It really saves time rather than other factors. Anyway time = money"

Nimantha, yes you are right. convenience and ease of use are more important.

Jacob
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Supply Network Guru
Picture Indication
Jacob   12/4/2014 3:48:25 AM
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"Despite the popularity of m-commerce, consumers remain frustrated by barriers. Forty-three percent of customers who purchased computers or electronic equipment online complained about being unable to get a clear or large-enough image of products. Thirty-eight percent of them said they have trouble viewing product information. And 33% of them have difficulty comparing products."

Ken, that's why they are making a note that "pictures are only for representation/indication and actual products size and colors may, vary". It's like taking advance bail.

Ariella
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Supply Network Guru
Re: Picture Indication
Ariella   12/4/2014 2:40:36 PM
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" While 72% of electronics consumers still prefer to have most of their orders delivered to their homes, there is a growing preference for alternate delivery locations." Hmm, that would make me suspicious. Is the person hiding the item from the family? The only other rational reason I could think of for another location is an item not wanted for home use, say for the office or purchased for somenoe else. 

Jacob
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Supply Network Guru
Re: Picture Indication
Jacob   12/8/2014 3:52:10 AM
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"Hmm, that would make me suspicious. Is the person hiding the item from the family? The only other rational reason I could think of for another location is an item not wanted for home use, say for the office or purchased for somenoe else. "

Ariella, normally courier peoples will try to deliver in primary address; but if the consignee is not available they used to redirect or deliver at secondary address. The reason is they want it deliver; that's all.

Ariella
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Supply Network Guru
Re: Picture Indication
Ariella   12/8/2014 8:51:18 AM
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@Jacob all my packages are delivered to my home without a problem. The courier instructions don't require them to get a signature, so they just leave the boxes in front of my door. It woudl be an issue, I suppose, though for someone who is concerned about theft.

Jacob
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Supply Network Guru
Re: Picture Indication
Jacob   12/9/2014 12:06:34 AM
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"all my packages are delivered to my home without a problem. The courier instructions don't require them to get a signature, so they just leave the boxes in front of my door. It woudl be an issue, I suppose, though for someone who is concerned about theft."

Ariella, that's true and I think it's negligence from the delivery people. They have to properly hand over the consign to the consignee and has to acknowledge the same either by a signature or thump impression.

Ariella
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Supply Network Guru
Re: Picture Indication
Ariella   12/9/2014 8:46:55 AM
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@Jacob I've been asked for signatures but never for thumb impressions. Some packages have instructions for that guarantee, but not all do. It may depend on the supplier's own policy.

Jacob
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Supply Network Guru
Re: Picture Indication
Jacob   12/10/2014 4:41:28 AM
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"I've been asked for signatures but never for thumb impressions. Some packages have instructions for that guarantee, but not all do. It may depend on the supplier's own policy."

Ariella, that depends up on delivery peoples. For blue dart & DSL courier they used to capture thump impression digitally.

Ariella
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Supply Network Guru
Re: Picture Indication
Ariella   12/10/2014 1:31:52 PM
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@Jacob I see. I usually get FedEx or UPS.

Jacob
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Supply Network Guru
Re: Picture Indication
Jacob   12/12/2014 12:34:43 AM
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"I see. I usually get FedEx or UPS."

Riella, thanks. We don't have these two service providers.

maryfernando
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Stock Keeper
Online Service Company
maryfernando   12/8/2014 1:30:20 AM
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Not sure what the topic of your paper should be? Then it is time that you take assistance from the online writing services and decide the best one. 

Jacob
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Supply Network Guru
Re: Online Service Company
Jacob   12/8/2014 3:55:34 AM
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"Not sure what the topic of your paper should be? Then it is time that you take assistance from the online writing services and decide the best one. "

I think this is an advertisement for online writing. Link is redirecting to some other location. 

Susan Fourtané
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Blogger
Re: Online Service Company
Susan Fourtané   12/8/2014 4:13:05 AM
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Yes, Jacob, "MaryFernando" is a spammer. Her messages will be deleted. 

-Susan

Jacob
User Rank
Supply Network Guru
Re: Online Service Company
Jacob   12/9/2014 12:09:27 AM
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"Yes, Jacob, "MaryFernando" is a spammer. Her messages will be deleted. "

Susan, thanks for the prompt and quick action; but still it's there. 

Susan Fourtané
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Blogger
Re: Online Service Company
Susan Fourtané   12/9/2014 2:16:05 AM
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Yes, Jacob, I saw it's still there. :( It has been reported already.

-Susan 

Jacob
User Rank
Supply Network Guru
Re: Online Service Company
Jacob   12/10/2014 4:42:20 AM
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"Yes, Jacob, I saw it's still there. :( It has been reported already."

Susan, thanks.

Susan Fourtané
User Rank
Blogger
Re: Online Service Company
Susan Fourtané   12/8/2014 4:11:24 AM
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"Not sure what the topic of your paper should be? Then it is time that you take assistance from the online writing services and decide the best one. " <- SPAM 

Be aware that your spamming messages will be deleted. No one here needs your cheating services. 

-Susan

 

 



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