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Trust but Verify

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mfbertozzi
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Supply Network Guru
Re: Trust but Verify
mfbertozzi   1/13/2011 11:13:33 AM
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Glad you wrote about it, Ken. In my opinion Professors (at educational stage) and Managers (at professional stage) have to exaplain in fact and through their professional lifes as pragmatic example, attitude you mentioned inside your article. I really believe a part of "personal constraint" in which people seem to live, will be absolutely resolved and overtaken. I spent a big part of my professional life as industry executive and I met quite often with attitude as "ipse dixit" like Aristotele age from top managers. Nowadays it is not that time. Facts and numbers are needed to sustain or not decisions. Isn't it?

Anna young
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Re: Trust but Verify
Anna young   1/13/2011 11:30:35 AM
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I cannot but agree. Trust is a good thing but it's not about feelings but about hard facts. How would anyone defend a business decision based on trust if things fall apart later? In the case of the electronics supply chain, managers must sometime make split decisions that may require them going with their gut but most decisions require deliberate thoughts and action. In such situations, it is better to weigh all the facts before arriving at the decision.

Ken did not address the issue of the veracity of the facts used by decision makers, however. It's all right to try to verify but how can you attest to the authenticity of the data upon which you base your decision? What tools are out there to help a manufacturer determine such things as component pricing, availability, genuiness and delivery? Must a manager develop the tools for gauging all these?

Ken Bradley
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Re: Trust but Verify
Ken Bradley   1/14/2011 11:39:26 AM
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DennisQ and Anna, Thank you for your feedback.

Dennis, the woman on the plane was Lynn Sumida, President of Miruspoint. Her program called Prime Potential is more about education and self realization than training. I agree that training can give you information or skill but rarely is it transformational.  Getting at the stuff that has constrained individuals for years cannot be corrected in two hours in a training classroom.

Anna, check out FREEBENCHMARKING.COM as a “go to” reference on electronic materials pricing. It is confidential, independent, and guaranteed.

Toms
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Re: Trust but Verify
Toms   1/17/2011 11:06:05 PM
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   Ben, good and much informative article. Everybody wants to be more competitive, but in order to become more competitive they are comparing themselves with the weaker colleagues or friends. They are not actually comparing with the real potential talence actually they possessed. When compare with the week, we may feel that we are great and if the comparisons are with more talented the results may be in reverse.  In such cases, benchmarks can be help to overcome constrains and to explore the individual potentiality.  Since our professional life is very much mingled with personal life and more over we are considering it as a part of day to day life, automatically all such constrains may reflect in work place also.

DennisQ
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Supply Network Guru
Constraints
DennisQ   1/13/2011 1:59:51 PM
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It sounds like you really lucked out on getting an interesting plane buddy! I'd be really curious to read her work, if she ever got around to publicly publishing a study or paper on the subject.

I do agree that an employee's self-imposed constraints can limit their performance and potential... and I do agree that training can eliminate these constraints... to some extent.

For example, you mentioned how an individual's confidence can be a constraint. Would a training program really be able to "fix" such a problem? Such a thing is very much tied to a person's overall personality and I doubt a two hour training session in a conference room would somehow manage to transform a reckless, risk-taking egomaniac into a confident, cool, careful decision maker.

Anyhow, I'm very curious as to how she believes such constraints could be eliminated... especially given she is also of the opinion that many of the existing HR training programs are ineffective.

Tvotapka
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Stock Keeper
Re: Constraints
Tvotapka   1/18/2011 12:15:02 PM
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Personal constraints can come from any number of sources: past failures, invalidation, lack of know-how, counter-intention or even from another suppressive individual who's got some influence over the scene. A training session can help if...if the issue is simply a lack of know how. In my line of work, I've seen miracles happen simply because someone had been operating with misunderstood words about his post and what he was supposed to be producing. In that scenario, he's insecure and prone to play a smaller game in terms of his productivity. Security and confidence are only drawn from knowledge and the ability to apply that knowledge.

SP
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Supply Network Guru
Trust but Verify
SP   1/13/2011 5:48:11 PM
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I agree completely with the article. It never hurts to verify and actually that should be one of the key responsibilities. But yes many people knowingly or unknowingly hesitate to do that. They realize it only when customer speak or the problem is big enough to hide.

Barbara Jorgensen
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Trust but verify
Barbara Jorgensen   1/14/2011 9:23:28 AM
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Any time you enter into a negotiation, you should be prepared with as much information as possible. Pricing is the key to the realm, so any company that negotiates without due diligence probably deserves what they get. On the other hand, there are few tools to do so, so consolidating pricing information is time-consuming and probably inaccurate. Benchmarking.com's tool should be a big asset for the industry

Rob Griffin
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Re: Trust but verify
Rob Griffin   1/14/2011 10:18:37 AM
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Agree with everyone's comments with respect to due diligence and the negotiating power of validated price information.  I believe Barbara is referring to our components price benchmarking web tool, which can be found at www.freebenchmarking.com.

Rob Griffin

VP Sales & Marketing

Lytica Inc.

Barbara Jorgensen
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Mea culpa
Barbara Jorgensen   1/14/2011 11:34:00 AM
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Sorry about that, Rob. I committed the cardinal sin--I didn't verify the correct name of the tool before posting it. Mea culpa!

OKM
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Success beyond beliefs
OKM   2/28/2011 11:39:03 PM
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You might want to know that Lynn Sumida created a new program called "Success beyond beliefs" ( sometimes called Fear to Freedom).  It is an extention of the conversation you had with her  on the plane and much more... It  allows us to  discover what realy drives our actions and to acquire the know how neccessary for bringing change. Awesome stuff.



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