Whitman Fires First Salvo in HP Turnaround

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Mr. Roques
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Re: should focus more on new consumer market
Mr. Roques   6/22/2012 4:01:32 PM
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Well, they have diversified their segments, and moved away from less competitive, higher margin markets. It makes a lot of sense.

Although their HP tablet had a comeback when they reduced the price.

elctrnx_lyf
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Re: should focus more on new consumer market
elctrnx_lyf   3/26/2012 3:54:42 AM
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I wish this move will bring more profits to HP and let them come out with more product innovations in the future. Few years ago HP sounds like a strong company but now a days after their tablet product failure they look like a small. Hopefully yhe new CEO will change the course of action to protect the company and employees.

Mr. Roques
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Re: should focus more on new consumer market
Mr. Roques   3/23/2012 4:15:54 PM
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Which are HP's strongest divisions? In which one are they #1 or #2? 

They also have a IBM-type approach division forstrategic technology - business solutions?

Himanshugupta
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should focus more on new consumer market
Himanshugupta   3/23/2012 10:18:29 AM
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It is true that combining two relatively close hardware can benefit HP but IMO HP should focus more on customer service as well as providing new product options. If HP wants to expand in emerging markets such as BRIC nations then they need to provide cheaper options in both computing and printing. I have seen HP promoting their printer in media and i think that the campaign is stupid. 

FLYINGSCOT
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at last
FLYINGSCOT   3/21/2012 2:14:47 PM
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Sounds like HP is starting to make some sensible decisions and I look forward to HP returning to where it should be given its fine lineage.

Cryptoman
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HP quality neeeds to improve
Cryptoman   3/21/2012 1:51:36 PM
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Besides the positive sounding changes introduced by HP, I think it definitely needs to work hard on the quality of items it offers.

I am one of former professional and home users of HP laptops and I had quite a few disappointments with the declining quality of the HP products. I am not sure if I am the only one to experience this but I want to share a few HP experiences here.


I have seen 3 HP laptops fail badly (motherboards had to be replaced) at my workplace within one month. All of those laptops were less than a year old. Similar thing happened at home with my wive's HP laptop. That also broke down and never started up despite all our efforts. The worst part of it all was when I took the broken laptop to the HP service, they had no clue what was wrong with it. They simply said that they would charge me $400 to find out what was wrong with it but they could not give any guarantees to fix it at all. This shows that HP needs to put its technical services into shape as well. I hope they also have some changes in place for this particular area.

Let's talk a bit about HP printers and scanners.

Has anyone also experienced the failures with the scanner function on HP multi-function printers? They seem to come as standard these days! I experienced the same scanner problem with the two HP printers of different models in the last 2 years. The HP OfficeJet 4500 I have does not offer an alternative such as an SD Card into which the scanned images can be transferred in case of USB driver and firmware failures as such. (Let me also mention that the HP online support and driver updates do not resolve this issue either) Unfortunately, I am still stuck with this new HP printer/scanner that cannot scan. I currently use my good old digital camera for all my scanning purposes until I have the budget to replace the multifunctional HP printer with a better alternative.


I personally think HP needs to do much more than just working on restructuring and merging departments in order to restore customer confidence. The quality and the longevity of the HP products need to improve.


 

 




Barbara Jorgensen
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First salvo
Barbara Jorgensen   3/21/2012 1:48:52 PM
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It is refreshing to see HP taking action finally! If they can trim enough fat from the combined group, it makes a lot of sense.



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