Leveraging Key Resources for Global Firms

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Barbara Jorgensen
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Back to basics
Barbara Jorgensen   6/4/2012 10:00:28 AM
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It's easy to forget the basic needs of a customer once complexity begins take over in a global supply chain. There are so many layers or relationships; many of them are specific to one or two partners; and not everyone has visibility into what's going on behind the scenes. Companies have thrown a lot of technology at solving some of these problems with the end result of more stratification as certain data needs to be protected. Your point about the "key" resources is well made: partners should decide what information is critical to the flow of the supply chain and make that easily available. 



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