5 Critical Metrics for Effective Business

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Hailey Lynne McKeefry
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Business metrics
Hailey Lynne McKeefry   9/10/2013 7:44:42 PM

Of course, all of these metrics can be broken down more granularly. I recently read a Forbees article that put forth these ten as the most important of the business metrics, for example:
  1. Sales revenue.
  2. Customer loyalty and retention.
  3. Cost of customer acquisition.
  4. Operating productivity.
  5. Size of gross margin.
  6. Monthly profit or loss.
  7. Overhead costs.
  8. Variable cost percentage.
  9. Inventory size.
  10. Hours worked per process.

of course, some of these are pretty obvious but some are less so (#4, #10 to me).

So does anyone else want to take a run at which "sub metrics" are most important to the supply chain?

Susan Fourtané
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Susan Fourtané   9/9/2013 6:30:33 AM

And don't forget the quality of the data collected, and the quality resulting of its analysis.


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Supply Network Guru
SP   9/8/2013 2:21:11 PM

So much agree. Metrics are important in bringing an organization up and profitable. Cost cutting, customer satisfaction, project deliveries,quality all parameters are measured via metrics. It becomes so easy for the decision makers if data is in metrics form.

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