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7 Tips for Mastering the Art of Persuasion

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tirlapur
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Re: 7 Tips for Mastering the Art of Persuasion
tirlapur   2/22/2014 10:44:05 AM
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@Hailey Lynne McKeefry: You said it right, there are lot many manipulators out there in the market, who cause more irritation and only a few persuaders bring customer satisfaction. Most of them forget that a new customer would be interested to buy their product either to address their recent problem or upgrade their old system. Failing to understand this, unfortunately makes them highlight unnecessary manual statements and intimidate potential buyers.

tirlapur
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Re: 7 Tips for Mastering the Art of Persuasion
tirlapur   2/22/2014 10:41:54 AM
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The art of listening as said in the blog is really important to learn to be a good persuader, because unless we listen, our brain might skip out some important points the other party has to offer, they can be such points which if considered well enough might be fruitful for ourselves. 

Hailey Lynne McKeefry
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Re: empathy
Hailey Lynne McKeefry   11/26/2013 8:08:58 PM
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sales is a fine art... i have to appreciate those who are good at it. It has to do with authenticity, I beleive.

pocharle
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Re: empathy
pocharle   11/18/2013 8:47:22 PM
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Well that's the mistake. You can't "play down" concerns or fears, you have to find solutions for them. If you have the habit of telling people "It's not a problem...", you'll be a poor salesman in many worlds.

Adeniji Kayode
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Production Synthesizer
Re: empathy
Adeniji Kayode   11/17/2013 2:11:23 PM
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@Hailey,

I guess he was smart too because i,m so sure he would not use that same approach for a yonger person.

I also feel he took his time to know his customers personally.

Hailey Lynne McKeefry
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Re: empathy
Hailey Lynne McKeefry   11/16/2013 4:47:45 PM
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@t.alex, i'm with  you. The hard sales techniques really put me off... often these ways of selling make me feel (to your point) that the person is just cramming something down my throat rather than getting ot know anything about my needs or value system. The best sales people ask a bunch of question up front and then say something that addresses what they've learned. These guys were pushy.

 

To that point: when i shopped for a car when I was in my 20s, every sales guy (and they were all guys) tried to tell me about how well child car seats would fit in the car--and i had no desire at that point to have children. Fast forward 20 years (and two kids later). and i just saw a new car, an electric one--this sales guy asked me about how i drrive, commute, etc. I work from home and he told me about how this car is ideal to work at home people who have mostly errands and outings--i would use virtually no gas. Although i'm not currently looking to buy a car, that car is on my radar now as something that might fit my needs when i do start to look. He was persuasive.

Hailey Lynne McKeefry
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Re: empathy
Hailey Lynne McKeefry   11/16/2013 4:47:17 PM
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@t.alex. Emphathy does create a sense of connection with others. In addition, it creates a sense that the person you are working with is really important to what's going on. It's a good point.

t.alex
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Re: empathy
t.alex   11/16/2013 11:28:41 AM
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I think being forceful is one the first thing to break whatever persuasion process that you are carrying out. I have seen salesmen who tried to play down the concerns that I voiced out and that makes them fail to understand their customers' thinking.

pocharle
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Supply Network Guru
Re: empathy
pocharle   11/16/2013 11:19:18 AM
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You're right. Understanding is the first step to being able to sell someone.

t.alex
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Supply Network Guru
empathy
t.alex   11/16/2013 10:43:50 AM
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These are indeed useful tips. I believe 'empathy' is one of the key note as well. Only when we are really in the other person shoe can we have the right way of approaching them.



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