Hailey, in corporate environment, there must be one acceptable medium through which communication is made. Today we have skype, lync, whatsapp, facebook and viber and some use one service and others use other. So a common factor is not found still as far as I have seen. Email does that job. No doubt that emails don't bring indepth clarity as telecons and in-person meetings do.
@SCM Ranger01, thanks for letting us knoe the real-world ways that you are using some of these tools. I agree that they are only as good as the people that use them. Organizations need to provide training on how, specifically, tools can be used to do a better job. What does yoru organization do for you to help employees make the most of tools, if anyhting? What would you like them to do?
@Jane, You are right, education is key. A recent EBN poll found that most organizations help supply chain managers get training, so that's good news. It's not too late to weigh in if you want, dear readers: Career Advancement
@WaqasAltaf, email does have pitfalls. I think the solution around email is around changing the way people use it. Keep it factual (Since as you said, documentation is a useful capability), and if you have an issue that needs to be discussed, pick up the phone or, ideally, meet face to face to discuss it.
SCMRanger01, true. Emails won't die easily as far as I visualize the next few decades. Smartphone messaging, skype and other methods can't just replace the effectiveness of emails when it comes to understanding of words.
Jane, yes. That's the way to go because these days no matter how good you are at your work, if you are weak in IT, you can face many problems. To conduct business effectively, it is important to learn new skills. Nevertheless, if inhouse IT assists in that area of IT skill improvement, then there is nothing like it.
"So you've climbed the rickety old corporate ladder and made it to the top. Congratulations. Now the real work begins. If you're a first-time manager, you probably have a thing or two to learn. Switching from producing to managing production is quite a stretch."
Jane, I won't think it's a big issue because in most of the companies employees are getting promoting gradually in a step by step manner. This is just like equipping themselves or on the job training for this gradual shift. Moreover in most of the companies they used to handle/play multiple roles and hence somewhat familiar with their new assignments and responsibilities.
I see both your points as being very valid. I have adopted the messenger Lync for quick communication between sales and operations. However, anything that needs to be documented needs to be in the email format. And as always SN Guru, I agree managers must do the follow-up. I would say it is the key communication skill that many are lacking.
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