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Ariella
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The miseryof flight
Ariella   5/9/2012 3:40:23 PM
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You end with "Thirty years ago, the airlines were regulated too much. Now, too little." From what I understand, though, many people don't enjoy their flights today precisely because of regulation -- the regulations that require them to check in hours before takeoff and submit to invasive security checks. 

Bolaji Ojo
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Re: The miseryof flight
Bolaji Ojo   5/9/2012 5:09:37 PM
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Ariella, That may be right but how about the high cost of flying? If you don't have direct flight, you'll pay a bundle and still spend hours on the road. We can't blame everything on the regulators especially once you are on the flight. Regulators didn't tell airlines to cut food or reduce snacks or eliminate movies on medium range flights (4-6 hours). Please spread the blame.

Ariella
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Re: The miseryof flight
Ariella   5/9/2012 5:25:24 PM
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@Bolaji That's true. Those are the choices the airlines make in the attempt to cut costs and maximize profits. It's not necessarily mean-spirited, though it may come across as such. The rising cost of fuel really does take a bite out of the airlines' bottom line, and so many have felt they have no choice but to add on fees for baggage, etc. Regulations do require that all such fees be disclosed -- even government fees: Regulations are now going to even call for airlines to include government fees in fares. http://www.usatoday.com/money/industries/travel/story/2012-01-10/Government-forcing-full-disclosure-on-airfares/52486078/1

Bolaji Ojo
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Re: The miseryof flight
Bolaji Ojo   5/9/2012 5:47:38 PM
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I bought an international ticket once and was happy I would only be paying just under $1,000 for a trip of almost 14 hours. When I proceeded to "checkout" online, the fuel surchaged slapped on it took the total to more than $1750. Had to cancel! Is somebody really going to bring "Beam me up" to real life?

Ariella
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Re: The miseryof flight
Ariella   5/9/2012 5:56:53 PM
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@Bolaji That is a most unpleasant form of sticker shock! Hiding those types of fees is what got Spirit Airlines fined last year as "DOT rules require any advertising that includes a price for air transportation to state the full price to be paid by the consumer, including all carrier-imposed surcharges. "  I very rarely fly myself but notice other puzzline inconsistencies in the industry. For example, it ususally costs far less to fly to Florida from NY than it does to fly to Canada despite the fact that Canada is much closer. But I'm glad not to have to fly anywhere now because the last time I was on a plane, the turbulence even made the captain nervous.

anandvy
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Re: The miseryof flight
anandvy   5/10/2012 2:03:10 AM
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I very rarely fly myself but notice other puzzline inconsistencies in the industry. For example, it ususally costs far less to fly to Florida from NY than it does to fly to Canada despite the fact that Canada is much closer.

@Ariella, I guess the price depends on the number of people flying between that route and on the number of flights between the routes. I guess more number of flights between the busy route brings down the cost of the travel because of competition.


Ariella
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Re: The miseryof flight
Ariella   5/10/2012 8:32:55 AM
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@anadvy Yes, I figured that. But there is still the cost of the trip itself, which largely depends on the amount of fuel needed.  A flight of less than an hour takes up less than a flight of more than 2 hours. However, there is more competition for popular routes, which is probably the real reason the prices come down.

anandvy
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Re: The miseryof flight
anandvy   5/10/2012 2:06:36 AM
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When I proceeded to "checkout" online, the fuel surchaged slapped on it took the total to more than $1750.

@Bolaji, 75% percentage variation in the displayed priced and the actual price is unacceptable. Did you approach any higher authorities to flag this malpractice by the airline?

Susan Fourtané
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Re: The miseryof flight
Susan Fourtané   5/10/2012 8:25:23 AM
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Bolaji, 

"I would only be paying just under $1,000 for a trip of almost 14 hours. When I proceeded to "checkout" online, the fuel surchaged slapped on it took the total to more than $1750." 

That's almost double the price you were going to pay, and quite shocking. It sounds to me a little suspicious, and also very disrespectful from the airline to let you know about the huge difference you would have had to pay only when you were checking out after having spent a considerable amount of time on your booking, to finally have to cancel. May I ask what the airline was? 

-Susan 

Ned Ludd
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Re: The miseryof flight
Ned Ludd   5/10/2012 10:50:53 AM
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It occurs to me that the Washington Monthly article mentioned in my column ought to be available to readers. Here's the URL: http://www.washingtonmonthly.com/search2.php?search=Phillip+Longman+and+Lina+Khan%2C+Terminal+Sickness%22

Benjamin

Susan Fourtané
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Re: The miseryof flight
Susan Fourtané   5/10/2012 8:04:27 AM
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Hi, Bolaji

Yes, that's true about the high cost of flying.

The cost of flying today doesn't limit to the cost of the plane ticket. You have to take into account expenses at the airports if you are not on a direct flight, or in the city. I don't mind the airlines not showing movies anymore, but the cuts in snacks, food, and soft drinks/tea/coffee that now many airlines offer on a paid menu is quite annoying, especially is you are paying a high price for the ticket.

It's different when you fly an airline that offers you low-price tickets, and then you have the option of getting extra stuff on the flight if you want. This is what most of the airlines are doing in Europe. Some still give a little snack, though.

-Susan  

Ned Ludd
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Re: The miseryof flight
Ned Ludd   5/9/2012 5:12:30 PM
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Ariella, your irony is well-taken. In fact I'm on a Lunatic Watch List in most airports after one too many incidents of throwing things at the impassive but intrusive minions of the TSA (Thousands Standing Around). Benjamin

Ariella
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Re: The miseryof flight
Ariella   5/9/2012 5:22:16 PM
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Wow, you made a watch list! Love the abbreviation, too.

Susan Fourtané
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Re: The miseryof flight
Susan Fourtané   5/10/2012 7:46:39 AM
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Hi, Ariella

"... the regulations that require them to check in hours before takeoff and submit to invasive security checks." 

The last time I flew from the U.S. the security check was able to make me feel as if I were a terrorist. Security is Okay until it becomes too invasive, or when they start looking suspiously at you when they can't recognize a roll-on deodorant, and then ask you what that is as if it were some sort of bomb.

-Susan  

Ariella
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Re: The miseryof flight
Ariella   5/10/2012 8:35:38 AM
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@Susan It seems a whole industry has sprung up around such regulations for acceptable carry-on items, small sized toiletries or containers that are guaranteed to fall within the TSA guidelines. And for all the safeguards, some things that are officially forbidden still slip through.

Susan Fourtané
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Re: The miseryof flight
Susan Fourtané   5/10/2012 10:02:36 AM
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Ariella, yes, just some officials exaggerate a bit, and make things more difficult for the passengers, which makes no sense. 

-Susan 

Nemos
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A common problem
Nemos   5/10/2012 6:38:19 AM
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"and got a dirty look when I asked for a glass of water." Almost all the Airline companies around the world have made cut offs in their servicing. It is sad to give a normal amount of money buying airplane ticket, and you don't even take a small snack.

Susan Fourtané
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It saddens me
Susan Fourtané   5/10/2012 7:29:44 AM
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Hi, David 

Your first paragraph really impressed me. I used to enjoy United Airlines, and my frequent-flyer status many moons ago. I considered United one of the best airlines in the world. Learning now about the leg space problem, extra pay to check-in luggage, no blanket, etc, saddens me. I still keep my UA Mileage Plus card as a nice memory of how much I enjoyed flying United.

As in Europe distances are so short I can't compare with any five-hour flight anymore. I can only say that I am happy to enjoy free in-flight Wi-Fi in one-hour flights.   

-Susan 

FLYINGSCOT
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great article
FLYINGSCOT   5/11/2012 8:43:59 AM
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Your article is bang on.  I firmly believe that basic services like health, transport, mail, food supply should be a balance between open market and public policy.  Luxury and non essentials should be left to the open market.  My granny taught me all I need to know about geopoliticalsocioeconomics and that is "too much of anything is bad".

Mr. Roques
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Re: great article
Mr. Roques   5/15/2012 6:04:38 PM
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Too much of everything is definitely bad... but its a natural evolution. Too few competition (monopoly, etc) then a move towards a more competitive market... but then we go too far and since the barriers to go in and out of the market are so high, it makes all the players to have loses until a few can't make it anymore, then we see a more stable market and that leads to new entrants and so on... it wont stop.

Rich Krajewski
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This IS a fancy bus.
Rich Krajewski   5/13/2012 11:40:46 PM
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I believe it is important to put this in perspective. Here is a vignette of airline service in the early 1960s:

http://youtu.be/9rGflLGepEI?t=5m42s

(I used a link rather than embedded video because I wanted it to start at the proper time. There may be an ad at the beginning, but you can skip it after only five seconds.)

Barbara Jorgensen
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Dysfunctional skies
Barbara Jorgensen   5/14/2012 3:29:43 PM
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"Too little regulation" is the last phrase that comes to mind when I'm going through the airport security line, but the analysis provided here is fascinating. Air transit is crucial to all of those enternal elements you mention, not just to passenger transit. The air travel industry as a whole has teetered on the brink of bankruptcy several times, so the winnowing out process seems to be over. Too bad, because as you point out, it was the competition of smaller airlines that made air travel better, as well as keeping prices manageable.





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