Decision making is tough, it is risky, and it is essential. Even so, the best organizations encourage their employees to make the touch calls without fear of repercussions.
An anxiety-based culture can cost an organization big time. Fear of failing and even stumbling has caused many companies to default to decision-making inertia. If employees are not empowered to make decisions, the corporate culture becomes fraught with complexity, ambiguity, and bureaucracy. That culture is costly (financially, of course, but also in terms of employee morale). Worse, it stifles innovation and success.
Here's how to foster a culture of decision making that is easier, faster, and more defined.
- Make bold decisions that challenge the status quo .
- Support your decisions with diverse data.
- Avoid choices that justify past bad decisions.
- Evaluate risks and benefits with equal rigor.
- Check for faulty cause-and-effect reasoning.
- Test your decisions with experiments.
- Root out unconscious prejudices.
- Foster and address constructive criticism.
- Defeat indecisiveness with clear accountability.
- Always follow through.
- Know that analytics aren't always a good fit.
We'd love to hear the good, the bad, and the ugly of how your organization makes decisions. Share with us in the comment section below.