Already retail outlets are festooned for Halloween. Already, the thoughts of many are turning to getting ready for the influx of holiday shoppers that starts about now and takes sales into the black through the end of the year. Even in the midst of the rush, though, it's important to think strategically about how to best support evolving customer expectations.
According to the National Retail Federation (NRF) in its 2016 Retail Holiday Planning Playbook, technology will influence the 2016 retail holiday season in more ways than ever before. With heightened seasonal demand about to exert a heavy influence upon home delivery logistics, advanced home delivery solutions can play an important role in success. In the 2016 Home Delivery Benchmark Study: Perspectives from Leading Retailers on Strategies & Tactics for Home Delivery Success from the Descartes Systems Group, retailers using home delivery technology in diverse industries worldwide, learn what companies are actually doing in five key areas to capitalize on the home delivery opportunity.
Click on the image below to start a slideshow that unwraps the biggest topics in home delivery for retailers this season.
What strategies is your organization using to turn home delivery into a customer-facing competitive advantage? Let us know in the comments section below.