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Gary Brooks
Latest Posts
3 Must-Knows as Servitization Arrives
Gary Brooks  
5/17/2019   (1) comment
Servitization is a new norm. Here are three key things OEMs need to do as they shift to a servitization-centered business model
Maximized Product Uptime is the Future & the Future is Now
Gary Brooks  
2/12/2019   (2) comments
Subscription-based services are now a part of manufacturing that are extending the supply chain. Electronics OEMs need to adapt or they will die.
5 Market Disruptions Transforming Manufacturing
Gary Brooks  
8/30/2018   (1) comment
Manufacturers are seeing a shift towards servitization, or selling outcomes as opposed to strictly selling products, a reality that is stretching the traditional supply chain to reach the end customer experience.
Trump Tariffs: 3 Things Manufacturers Need to Know
Gary Brooks  
7/18/2018   (1) comment
As the details of tariffs continue to unfold, manufacturers should consider these following changes and the impact it could have on their performance.
The Subscription Model & What it Means for Manufacturing
Gary Brooks  
6/19/2018   (4) comments
Manufacturers can get ready, no matter the industry and vertical they serve, to successfully meet the demands of subscription model, but they need to start now.
Field Service USA 2018 Highlights Service Supply Chain
Gary Brooks  
5/9/2018   (2) comments
The Field Service USA event brought out some great insights about how electronics OEMs can extend their supply chain efforts into the service supply chain.
AI, Machine Learning & Modern Manufacturing Productivity
Gary Brooks  
4/24/2018   (1) comment
Predictive analytics is poised to open up business intelligence doors for manufacturers, and also have a dramatic impact on productivity. Here's three areas that will benefit most
A Breakout Year for Product Uptime: Service as Product
Gary Brooks  
2/8/2018   Post a comment
0ne critical business function that is ripe for transformation is after-sales service - the service original equipment manufacturers (OEMs) deliver after the initial sales of their products.
3 Ways Amazon Going Brick-&-Mortar Changes After-Sales Service
Gary Brooks  
10/12/2017   Post a comment
Amazon’s moves could have far-reaching consequences for any company with storefronts – especially manufacturers with dealer locations.
The Price is Right: What Manufacturers Need to Know About Modern Service Parts Pricing
Gary Brooks  
9/11/2017   Post a comment
However, despite how vital pricing is to improving revenue and profit margins, many manufacturers still stick to the status quo when it comes to service parts pricing.




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EBN Dialogue / LIVE CHAT
EBN Dialogue enables you to participate in live chats with notable leaders and luminaries. Open to the entire EBN community of electronics supply chain experts, these conversations see ideas shared, comments made, and questions asked and answered in real time. Listed below are upcoming and archived chats. Stay tuned and join in!
Archived Dialogues
Live Chat 01/15: CPOs Re-Shape Their Business Roles
Increasingly chief procurement officers (CPOs) are re-shaping their organizational role to focus on creating results far beyond cost controls. A new IBM survey explores how.
Live Chat 11/12: Examining the Cyberthreat to Supply Chains
The number of cyberattacks is on the rise and hackers are targeting the supply chain. Drew Smith, founder and CEO of InfoArmor, will be on hand to discuss the reality of today's threat landscape and what to do about it.