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Measuring My Heart

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Nemos
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Supply Network Guru
Tech jobs
Nemos   2/24/2014 6:02:57 PM
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"They do require expertise, but more like programming or IT -- in other words, jobs that are closer to the user than engineering jobs."

Although I prefer the tech jobs from the other hand, this "close" connection with the final customers it is not always so "interactive" and in some cases really annoying....

HaileyMcK
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Blogger
New Eyes
HaileyMcK   2/24/2014 8:09:28 PM
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It's amazing when you sit where we do, you start looking at the world in new ways. A UPS truck is no longer a UPS truck but rather the last step in a chain that stretches to African ore mines where the first step in component manufacture sits. The same with the many electronics products that touch our lives. All in all, it's really cool.

Hospice_Houngbo
User Rank
Supply Network Guru
Re: Tech jobs
Hospice_Houngbo   2/25/2014 7:19:18 AM
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@Nemos: People rarely get annoy on a job that they like. Whether we are doing an IT job or an engineering job, we can still be part of the chain that connects the manufacturing plant to the end customers or users.

Hospice_Houngbo
User Rank
Supply Network Guru
Re: New Eyes
Hospice_Houngbo   2/25/2014 7:36:16 AM
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@Hailey, You are right, the real meaning and importance of objects are understood in the context in which they are used. A UPS truck is only useful when it fully participates in the smooth "running" of the supply chain.

Nemos
User Rank
Supply Network Guru
Re: Tech jobs
Nemos   2/25/2014 6:30:02 PM
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Hmm, yes and no, people who have worked in the "customer care" can understand better what I am trying to say. Sometimes it is really difficult to apply the company's rules on the one hand and from the other to deal with customers complaints or demands.

Hospice_Houngbo
User Rank
Supply Network Guru
Re: Tech jobs
Hospice_Houngbo   2/26/2014 7:40:01 AM
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@Nemos: I see, you still have to be able to balance between your company's rules and customers' demands. We should not forget that the saying "customer is king" is true for any kind of business.

jbond
User Rank
Supply Network Guru
Re: Tech jobs
jbond   2/26/2014 10:16:56 AM
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I know you say the customer is king but many companies say that but don't show that to their customers or treat them that way. It's not right but it happens more times than people realize.

Nemos
User Rank
Supply Network Guru
Re: Tech jobs
Nemos   2/26/2014 5:49:05 PM
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  • Hmm allow me to throw a doubt about it, the motto "customer is a king" probably begin from the sales departments in order to deliver more sales but in reality that doesn't not apply in most cases.
  • For example, what if you follow the above and you are working in a repair department that examines the warranty violation in consumer electronics?


Adeniji Kayode
User Rank
Production Synthesizer
Re: Tech jobs
Adeniji Kayode   2/27/2014 10:45:07 AM
NO RATINGS

@Nemos, I agree with you on this. I feel customer is king when he exercise his authority in line with the company's policy.

Adeniji Kayode
User Rank
Production Synthesizer
Re: Tech jobs
Adeniji Kayode   2/27/2014 10:46:27 AM
NO RATINGS

@Nemos, I agree with you on this. I feel customer is king when he exercise his authority in line with the company's policy.

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