Logistics companies are under extreme pressure today. Faced with trucker driver shortages, rising customer expectations, high turnover, possible wage hikes, new and fierce competition, and a strict regulatory environment, many carriers struggle to maintain sufficient capacity to take on new business.
To overcome these challenges, logistics companies must do all they can to ensure that they have the right number of employees in the right places at the right times. It becomes a tricky balancing act where they need the right number of employees to best respond to omnichannel demands, but must still manage labor costs to protect razor-thin margins and the bottom line.
All of this may seem intimidating, but there is an effective way to make these goals more accomplishable: workforce management technology. More specifically, innovative, next-generation workforce management solutions can help logistics companies improve employee engagement and retention and free managers to focus on more strategic initiatives. In turn, these improvements help the entire organization increase shipping volumes, improve delivery times, and meet customer expectations – all of which contributes to a stronger bottom line.
Making the work-life balance easy with mobility
Why focus on workforce management? For the simple reason that being an employee shouldn’t be a difficult experience. Yet without an automated, device agnostic workforce management solution in place, many logistics companies inadvertently make common work processes much more difficult than they need to be. This means there’s a real opportunity to help employees work their way by spending more time on the actual work at hand, not time-consuming tasks such as punching in/out, requesting scheduling changes, determining leave balances, managing benefits, and more.
Workforce management solutions consist of time and attendance, human resources, payroll, employee scheduling, absence management, labor analytics, and other applications. This technology streamlines processes by automating common tasks and by giving employees fast, easy self-service access to their own workforce-related information to save time, eliminate errors, and increase overall productivity.
New innovations, new results
Now new innovations in workforce management technology are further empowering employees and managers to work smarter and work their way – however they prefer to work.