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Capture Supply Chain Transparency Through Automation

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More Blogs from Steve Smith
Advanced companies are going to embrace the technology innovations that enable them to digitize their entire operations. But to get there, everyone has to get on board.
Manual business document processes keep customer service representatives (CSRs) from focusing on their primary concern: the customer. Automating those processes can greatly improve the customer experience and the bottom line.
Automated order processing leads to customer satisfaction, which drives greater revenues. The first step, though, is getting buy-in from the leaders of the organization.
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EBN Dialogue / LIVE CHAT
EBN Dialogue enables you to participate in live chats with notable leaders and luminaries. Open to the entire EBN community of electronics supply chain experts, these conversations see ideas shared, comments made, and questions asked and answered in real time. Listed below are upcoming and archived chats. Stay tuned and join in!
Archived Dialogues
Live Chat 01/15: CPOs Re-Shape Their Business Roles
Increasingly chief procurement officers (CPOs) are re-shaping their organizational role to focus on creating results far beyond cost controls. A new IBM survey explores how.
Live Chat 11/12: Examining the Cyberthreat to Supply Chains
The number of cyberattacks is on the rise and hackers are targeting the supply chain. Drew Smith, founder and CEO of InfoArmor, will be on hand to discuss the reality of today's threat landscape and what to do about it.