Dutch Startup Touts Ethically Responsible Supply Chain

Dutch startup Fairphone is basing its business model on its ability to source components for its smartphones from ethically responsible suppliers and production sources throughout its supply chain.

Fairphone 2 Photo courtesy: Fairphone

Fairphone 2 Photo courtesy: Fairphone

By seeking to make its tiered suppliers' procurement sources as transparent as possible, the company hopes to set a new standard of supply chain ethics that other OEMs will follow.

“The lack of ethically responsible players in the electronics industry is exactly the reason why Fairphone started to make smartphones: to be able to open up the supply chain of electronics and step-by-step make improvements, from mining and design, to manufacturing and lifecycle,” Bibi Bleekemolen, head if impact development for Fairphone, told EBN. “We also identify suppliers that are willing to work with us on social and environmental improvements.”

The mineral conundrum

It is inherently difficult, of course, for buyers to closely monitor whether their components are sourced ethically and legally from downstream suppliers. Tracking down the sources of three dozen minerals that smart phones typically have inside, for example, is especially challenging.

Mineral mining is also rampant with rogue companies that rely on forced and child labor with little or no regard for employee safety. Illegal mining also contributes to the mass destruction of the environment. Because rogue mining is such a lucrative business, especially in South America, it is difficult for governments to effectively crack down on illegally run mines. Sales of illegally produced gold, for example, now exceed cocaine as the largest export in in Peru and Colombia, according to Global Initiative.

As a solution, for mineral sources for its smartphones, Fairphone ensures that its suppliers work with mining sources in the Democratic Republic of Congo meet the standards of a provision in the U.S. Dodd Frank Act.

“While conflict-free minerals are certainly available from other countries, our goal is to work directly where we can contribute to alternatives to current mining practices, empowering workers and improving the livelihoods of the local population,” Fairphone said in a statement. “We want to become a vehicle for change in the regions that need it most.”

The gold standard

Gold is the Democratic Republic of Congo's most value mineral resources and is also a popular commodity among rogue traders and miners, making it difficult to regulate. As an essential material in smartphone circuitry and other components, Fairphone pays particular attention to how gold is procured. The company does this by creating a detailed roadmap detailing the sources of gold in its components.

Pilot supply chain of Fairtrade gold
Photo courtesy: Fairphone

Pilot supply chain of Fairtrade gold

Photo courtesy: Fairphone

In the case of Austria-based printed circuit board manufacturer AT&S, Fairphone says it vetted the suppliers' gold sources before working with the company. 

“When we started working with AT&S, we immediately shared our idea to map the route of the gold that AT&S uses for their PCBs, and they were very responsive and eager to collaborate,”  Laura Gerritsen, a Fairphone impact and development manager, wrote in a blog post. “We therefore went to China to make direct contact with second and third-tier suppliers and literally follow the path that gold takes from the finished PCB all the way back to the mine.”

Laura Gerritsen from Fairphone visiting the mine
Photo courtesy: Fairphone

Laura Gerritsen from Fairphone visiting the mine

Photo courtesy: Fairphone

Working with workers in China

A principle component of Fairphone's mission is what it says is ethically responsible production. To that end, the company works with two production partners at China-based facilities in Guohong and Suzhouself that were selected to promote workers' rights and wellbeing. This includes following labor management practices outlined by the Fairtrade Labelling Organization in part and contributing money to a fund for each smart phone produced for employee training, leisure activities, and other benefits.

“Not only did we need a manufacturer that was willing to take on our small production runs, we also needed a facility that was willing to collaborate on a completely new way of working including our commitment to transparency,” Sean Ansett, a Fairphone advisor, recently wrote in a blog post. “As part of our overall vision, our goal is to improve employee wellbeing and give workers the ability to voice their needs and concerns.”

Realistic transparency

Fairphone admits that meeting its goals pose significant challenges. While the startup may succeed at becoming a commercially viable OEM that could serve as a model to follow, much work remains to be done. In many ways, the company is learning as it goes along.

“Because of the complexity of the electronics supply chains, there is still a lot we don't know, so even though we are the fairest on the market today, we don't claim we are 100 percent fair,” Bleekemolen told EBN.

How is your organization thinking about supply chain transparency and ethics? Let us know in the comments section below. 

1 comment on “Dutch Startup Touts Ethically Responsible Supply Chain

    October 18, 2016
    animal businesses are increasingly common due to the use of animals for planting and harvesting. Cows and oxen are increasingly being used to perform the hard work. Also these animals may be serving food. This requires that someone fassa something about these breeds of animals.

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