Engage Employees in the Supply Chain

Supply chains resemble actual metal chain: each step in the product's creation and distribution is a link that plays a critical role in turning an idea into a tangible, deliverable product. However, when a link weakens, the entire chain loses strength-or breaks altogether.

Disengaged and distracted employees are one of the weakest links in the supply chain. They cost U.S. employers an estimated $350 billion annually in lost revenue and are more likely to quit their jobs, resulting in another $11 billion that employees spend trying to replace them, according to statistics from the Bureau of National Affairs.

The enormous financial cost are only part of the story. Consider the fact that 70% of employees are contributing to that bill. While many workers are disengaged, each demonstrates disengagement differently. Some simply produce low quality results, while others spend their working hours pretending to work while secretly taking care of personal business.  Still others choose not to show up at all.

Regardless of how it manifests, disengagement occurs in 70% of almost any team's personnel-which means the other 30% of employees get stuck taking up the slack. This is demoralizing for those who are struggling to maintain a strong supply chain with little to no help from their disengaged colleagues.

To resolve this issue, leaders throughout the supply chain need to take action. However, action doesn't mean harshly disciplining distracted employees or paying them higher salaries in hopes they'll work harder. It means taking the time to understand what is causing disengagement in the first place, and then working to fix those underlying issues. While it takes some work on the front end, increasing employee engagement creates a stronger, more efficient supply chain in the long run. Take a look at the infographic below to get some ideas on getting workers plugged in.

Have you seen disengaged employees on your own team? Do you have a motivational technique you've found to be extremely effective? Let us know what you think in the comments section below.

— Hailey Lynne McKeefry, Editor in Chief, EBN Circle me on Google+ Follow me on Twitter Visit my LinkedIn page Friend me on Facebook

11 comments on “Engage Employees in the Supply Chain

  1. rocky6
    December 23, 2016

    Great post, thank you so much

  2. mridul51
    March 28, 2017

    thankx for sharing a great content


  3. mridul51
    March 28, 2017

    thankx for sharing a great content

  4. payblogg
    April 9, 2017


    are you sure that they cost U.S. employers an estimated $350 billion annually in lost revenue ? this is really amazin 

    thanks for sharing this info 

  5. kishan
    April 10, 2017

    Thankyou EBN 😀

  6. kishan
    April 10, 2017

    Thanks buddy

  7. privas07
    April 12, 2017

    many thanks to you

  8. meus
    July 6, 2017

    The United States is one of the fastest growing countries in the world today.

  9. amilaa255
    December 2, 2017

    Amazing article shared.

  10. KevinAlejandro
    December 4, 2017


  11. MarkSindone
    October 8, 2018

    Even though there is so much push to automate all these different parts of the chain, it is undeniable that we need human intervention to ensure that the whole chain works smoothly right? We cannot just leave the people out of the equation because of the supposed indestructible proficiency that a network might create. We still need actual people who are able to troubleshoot and fix problems as needed.

Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.