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tech4people
User Rank
Supply Network Guru
Its nice to See Zappos stick to their PE /Startup Roots
tech4people   1/31/2014 11:38:54 AM
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Its really nice to see Zappos not lose its Individual Maverick Culture when it got acquired by a much large Company[Amazon];but here is where I worry for Amazon Shareholders(who are getting hammered bigtime this month).

Will amazon still continue (and allow this Maverick Practice) at a time when its rapidly losing Margins and Money Hand over Fist?

I just heard on Bloomberg today that they are planning to raise the Price of their Amazon Prime Service for the first time ever.

Margins under tremendous Pressure Don't permit such Luxuries.

I see either Inner-Company Conflict now or a Future Spin-off of Zappos from Amazon.

Lets see how things go.

 

 

HaileyMcK
User Rank
Blogger
Re: Its nice to See Zappos stick to their PE /Startup Roots
HaileyMcK   1/31/2014 7:19:04 PM
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@Tech4People, i've been a long time user of Amazon prime and i find that they deliver a huge amount of value what they provide. When i started, it was just two day shipping. Then it was two-day shipping and also videos to watch. Then it was two-day shipping, videos to watch, and a one book per month for my kindles. The program has changed my consumption habits and made me loyal the company over the long haul. However, i think that they will lose customers if they go up too high. I think it was 79 dollars. anything above $99 and they'll see huge attrition and maybe before that if you don't use all the perks.

HaileyMcK
User Rank
Blogger
Re: Innovative
HaileyMcK   1/31/2014 7:20:16 PM
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I agree, it's smart and innovative. And that $4,000 figure is enough to give someone more breathing room if they are in the category of taking  a job they don't want out of desperation. I'm actually suprised that more people don't take them up on it.

HaileyMcK
User Rank
Blogger
Re: Innovative
HaileyMcK   1/31/2014 7:22:28 PM
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A bad hire can be incredibly expensive. The U.S. Department of Labor says that a bad hiring decision cost as much as  30% of  the annual salary being offered. Do the math. One mistake for someone paid $50,000 a jyear translates to a potential $15,000 loss for the employer. That makes $4,000 seem like a bargain right?

t.alex
User Rank
Supply Network Guru
Re: Innovative
t.alex   2/3/2014 8:51:30 AM
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Nice way to get dedicated and inspired talents.

Eldredge
User Rank
Supply Network Guru
Re: Innovative
Eldredge   2/4/2014 8:54:20 PM
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@Hailey - great point - Offering a $4,000 incentive to 'quit' makes new employees wieigh their desire/commitment to stay with the company against the immediate bonus. At first blush, the incentive seems unconvetional, but I think actually serves the purpose very well.

tfcsd
User Rank
Stock Keeper
Learn from Zappos: Pay Employees to Quit
tfcsd   2/5/2014 1:28:27 AM
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Interesting concept. Has anyone figured how much it would benefit the company if they go up the food chain and have those people quit if paid? Several times I have seen that it would be cheaper for everyone if certain people where paid to leave a company.

Eldredge
User Rank
Supply Network Guru
Re: Learn from Zappos: Pay Employees to Quit
Eldredge   2/5/2014 5:31:28 PM
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Certainly this has been done on professional sports teams. Not really sure how well it has worked as a general rule.

Ariella
User Rank
Supply Network Guru
Re: Learn from Zappos: Pay Employees to Quit
Ariella   2/6/2014 8:36:05 AM
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I read Tony Hsieh's book, Delivering Happiness: A Path to Profits, Passion, and PurposeZappos has a very strongly defined company culture, and they really want to be sure that the employees will fit it and contribute to it. That's why it makes sense to see who would rather take some money no than stick around. 

At the end of the book, Hsieh shifts his focus to discussing happiness. He says his goal in writing was "to contribute to a happiness movement to make the world a better place" (p. 239). Now that sounds utterly sappy, but the idea of fostering a certain type of culture is that you create a context in which such statements are acceptable. He also said that Zappos is about delivering happiness to the world" (p. 230). Hsieh believes that happiness can function as an "organizing principle" for businesses. While for an individual, passion and purpose combine to arrive at pleasure, in a business, those two goals combine for profit.  There is something that is undoubtedly appealing in that model, but I do not buy it altogether. There are many businesses that are far more successful than Zappos who developed different models for their own culture of success.




Eldredge
User Rank
Supply Network Guru
Re: Learn from Zappos: Pay Employees to Quit
Eldredge   2/6/2014 7:41:12 PM
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In other work cultures, I wouldn't characterize the goal as 'happiness', but perhaps more 'satisfaction', derived from striving, performing, and achieving organizational goals.

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