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Customer experience
markgrogan   1/2/2019 10:24:57 PM

The customer experience seems to be what people are harping on and on about these days. It's really not just about the product but how the product makes you feel, and not to mention how hard your company is going to try and give you a service that retains your loyalty to the product at the end of the day. Price is no longer an issue perhaps...

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