Omnichannel Drives Supply Chain Digitization

The days where paper, pencil or even an Excel spreadsheet is the key tools for supply chain management are long gone.  Even a computer has become equivalent to old school in the current landscape that boasts omnipresent connectivity, data stored in the cloud, and access to information and analysis using a smartphone.  Technology is both making the supply chain more complex and supporting better, faster operation. 

In this new world, expectations are high, driven by the consumer experiences. In a world where eBay, Amazon, Uber, and other consumer giants offer quick, reliable and personalized service, the bar is being raised in the business world as well.  Supply chain professionals want to be able to do forward-looking planning.  They use multiple streams of data from a variety of sources to make decisions and predict challenges.  Most importantly, they want the capability to readily do deep analytics and data visualization.  Paper-based and even hybrid supply chains are being replaced by this new reality of a digitized supply chain. 

The infographic below from Jabil explores some of these trends in living color. How do you see the increasing demands from consumers putting pressure on the supply chain? How do you find that digital technologies are emerging to meet these demands? Let us know in the comments section below. 

— Hailey Lynne McKeefry, Editor in Chief, EBN Circle me on Google+ Follow me on Twitter Visit my LinkedIn page Friend me on Facebook

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