Dallas, TX – Paragon Software Systems, Inc., a leader in vehicle routing and scheduling optimization solutions, announces the company will be exhibiting and speaking at Home Delivery World conference in Atlanta, GA on April 8-9, 2015. The conference brings together the heads of operations, fulfillment, and logistics from big box and mid-size retailers to discuss the current challenges in optimizing final mile delivery, reverse logistics, omnichannel fulfillment and other current trends. Paragon will be showcasing Paragon Home Delivery System (HDS) in Booth 413E, along with other routing and scheduling software that helps businesses meet last mile delivery schedules while lowering mileage and transport costs.
“The home delivery market is growing exponentially as more consumers opt to shop online and want their orders to be delivered when they want, where they want,” said William Salter, CEO and President, Paragon Software Systems. “Paragon Home Delivery System (HDS) enables home delivery and home service companies to offer more accurate delivery times with confidence while improving fleet efficiency. Improvements in customer service must be balanced with home delivery resources, which Paragon HDS does exceptionally well by continually optimizing orders throughout the day.
Paragon HDS integrates home delivery order management with live route optimization enabling retailers, grocery stores, and home shopping companies to improve their customer service. It helps companies manage their home delivery operations, allowing them to offer customers a choice of delivery options that are viable and cost effective. Dates and times for delivery can be offered that satisfy the customer while also eliminating gaps in schedules, which increases fleet productivity. Paragon HDS routes each order while the order is actually being placed, allowing the system to offer very narrow time slots, which improves customer satisfaction while optimizing route efficiency.
Wayne Holgate, Senior VP Product at Paragon, will be facilitating a roundtable on Day 2 (April 9) at 12:05PM – Is specialist software the answer to improving service and reducing costs in last mile fulfillment? Wayne has over 30 years of experience in the retail market. A former senior executive in Kingfisher Group, and founder of the successful home delivery software business, Axida, Wayne has concentrated his working efforts on providing home delivery software solutions, which deliver real-life business benefits for retailers, manufacturers and third party logistics organizations. Constantly striving for improved customer service and reduced operating costs, Axida acquired an impressive client list including, IKEA, Wickes, Wincanton, Laura Ashley, Wren and CEVA. In 2015, Axida became part of the Paragon company. As a result of the merger Wayne works with the company’s extensive home delivery customer base to improve service and reduce costs for this advanced and rapidly growing industry sector.
Home Delivery World will be held at the Atlanta Convention Center at AmericasMart in Atlanta, GA on April 8-9, 2015. The show will be combined with the Click & Collect and Etail Show USA 2015, which will address new models of customer engagement, pickup solutions, and omnichannel opportunities.