There's positive outlook for holiday sales this year and consumers are making their purchases across multiple channels. According to Deloitte’s holiday survey, shoppers who visit stores as well as online and mobile destinations are expected to spend 75% more on holiday purchases than those who only shop in stores. Retailers are attempting to meet the needs and demands of consumers by offering differentiators such as cost, speed, and availability through free shipping or speedy checkouts, as examples.
With high expectations come high demands for supply chain logistics. Preparing supply chain operations for the holiday can seem like a daunting task, but the sooner companies implement some proven best practices, the more strategic value they can add the organization — and the more likely they will be to avoid a potentially costly meltdown during the most wonderful time of the year.
By understanding the complexities of business operations and addressing them well in advance, companies can speed time to value, lower total cost of ownership, and optimize supply chain functionality so that the organization can deliver seamlessly on customer expectations.
Following are a number of tips to make sure nothing falls through the cracks the next few weeks, as well as five longer-term strategies organizations should be thinking about now to prepare for next year's rush. Click on the image below to start a slideshow of both short-term and long-term strategies for holiday success.